Technical Support Specialists

In the event problems do arise with your machine, we have experienced engineers and technicians ready to assist you.

Our Technical Support hours are weekdays between 5am - 5pm Pacific Standard Time. Before calling, please have these 2 pieces of information available so that we can assist you in a timely manner:

  • Machine Model Number (ie. MSD, ATFXU, RS, ELVS)
  • Machine Serial Number (typically etched onto a nameplate located on the control box side)

BestPack Tag

Nameplate located on the control box side of most of our machines.

Technical Support Service
(888) 507-9728 

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Call us Toll Free at:
Mon - Fri - 7am - 5pm PST

1.888.588.2378

 

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